CIT Services Status
All Systems Operational

About This Site

Welcome to CIT Services Status Page! This allows CIT to share information about maintenance times and service disruption issues.

Under the Third Party Services we will do the best we can to notify you of our partners that are experiencing issues. This notice will be best effort and we invite you to subscribe to each vendors notice directly. You can contact CIT for a list of third party vendor notification links.

Uptime over the past 90 days. View historical uptime.
Managed Services Operational
90 days ago
99.99 % uptime
Today
CIT Service Desk Chat ? Operational
90 days ago
100.0 % uptime
Today
CIT Service Desk Phones ? Operational
90 days ago
99.98 % uptime
Today
CIT Ticketing System and Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
ScreenConnect Remote User Access ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Third Party Partner for CIT Managed Services ? Operational
90 days ago
100.0 % uptime
Today
CIT Colo Hosting Services Operational
90 days ago
100.0 % uptime
Today
CIT Colo ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 12, 2024

No incidents reported today.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Call Tower Phone Issues
Resolved - This incident has been resolved.
Oct 7, 12:08 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 11:36 CDT
Identified - Call Tower is looking into some issues causing problems with customers able to answer inbound calls and this is affecting the CIT phones. Please use email or chat if you are having problems getting connected to CIT on the phone.
Oct 7, 11:11 CDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Datto RMM Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 04:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 03:00 CDT
Scheduled - In order to provide you with continued platform stability, Datto will be performing maintenance on the Zinfandel platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.
Sep 27, 15:23 CDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

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