Automate Remote Session Inturruption

Incident Report for CIT Services Status

Resolved

This incident has been resolved.

Posted Dec 01, 2023 - 14:53 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2023 - 14:38 CST

Investigating

We are investigating an issue where remote sessions are not able to be started with an error of "Unable to retrieve connection information for this computer. Confirm Control is enabled".

Posted Dec 01, 2023 - 09:02 CST

This incident affected: Managed Services (https://control.cit-net.com).