Control Server Emergency Maintenance

Incident Report for CIT Services Status

Resolved

This incident has been resolved.

Posted Feb 22, 2024 - 15:23 CST

Update

We needed to do another reboot to complete the update of the EDR software. Server is back up and we are continuing to monitor and test for normal operations.

Posted Feb 22, 2024 - 14:43 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 22, 2024 - 14:03 CST

Investigating

We are investigating a CW Control issue related to our recent patching. Server will be unavailable for a bit while we reboot and confirm settings.

Posted Feb 22, 2024 - 12:23 CST

This incident affected: Managed Services (https://control.cit-net.com).